{"id":74770,"date":"2025-12-10T13:51:25","date_gmt":"2025-12-10T13:51:25","guid":{"rendered":"https:\/\/iabcindonesia.com\/?p=74770"},"modified":"2026-03-25T11:04:49","modified_gmt":"2026-03-25T11:04:49","slug":"bank-mandiri-strengthens-digital-transformation-and-esg-agenda-a-three-pillar-strategy-for-sustainable-growth","status":"publish","type":"post","link":"https:\/\/iabcindonesia.com\/en\/2025\/12\/10\/bank-mandiri-strengthens-digital-transformation-and-esg-agenda-a-three-pillar-strategy-for-sustainable-growth\/","title":{"rendered":"Bank Mandiri Strengthens Digital Transformation and ESG Agenda: A Three-Pillar Strategy for Sustainable Growth"},"content":{"rendered":"<p><a href=\"http:\/\/iabcindonesia.com\/en\/\"><span style=\"font-weight: 400;\">IABCINDONESIA.COM<\/span><\/a><span style=\"font-weight: 400;\"> \u2014 As public expectations for transparency, ethical communication, and accelerated digitalization in financial services continue to rise, Bank Mandiri is reinforcing its commitment through a structured ESG approach and increasingly strategic corporate communications. This momentum is further affirmed by the bank\u2019s support for the IABC Indonesia Conference &amp; Awards 2025, a forum that frames trust, humanity, and digital impact as the foundation of modern communications. The theme aligns seamlessly with Bank Mandiri\u2019s ongoing digital transformation efforts and its ambition to strengthen sustainability accountability.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bank Mandiri\u2019s sustainability strategy is anchored in three ESG pillars\u2014Sustainable Banking, Sustainable Operation, and Sustainability Beyond Banking. Together, these pillars function not only as the bank\u2019s sustainability framework but also as a reflection of how trust and accountability sit at the core of its communication strategy. Their relevance is underscored by the key themes raised at IABC 2025, including digital literacy, enhanced public trust, and authentic, verified ESG communication.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The bank\u2019s digital transformation highlights how digital impact has become a central force in strengthening customer relationships. Services such as Livin\u2019 by Mandiri, Livin\u2019 Merchant, and Kopra by Mandiri expand financial access while emphasizing intuitive design to ensure user experiences that are inclusive and empathetic. The growth in Third-Party Funds (DPK) through the third quarter of 2025\u2014fueled by deeper digital penetration\u2014signals that this approach is effectively cultivating trust in an increasingly mobile-first landscape.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This push for digitalization echoes the IABC 2025 discussions on how technology, when communicated effectively, can reinforce corporate legitimacy. Digital transformation is not solely about innovation; it is about articulating its benefits with clarity so that customers understand the tangible value it brings.<\/span><\/p>\n<div id=\"attachment_74767\" style=\"width: 2058px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-74767\" class=\"size-full wp-image-74767\" src=\"https:\/\/iabcindonesia.com\/wp-content\/uploads\/2025\/12\/DEV01448.jpg\" alt=\"\" width=\"2048\" height=\"1392\" \/><p id=\"caption-attachment-74767\" class=\"wp-caption-text\"><i><span style=\"font-weight: 400;\">Bank Mandiri strengthens transparency and governance commitment through its Third Quarter 2025 Financial Statement public presentation, attended by the board of directors in Jakarta on Monday, 27 October 2025.<\/span><\/i><\/p><\/div>\n<p><span style=\"font-weight: 400;\">Bank Mandiri\u2019s support for the IABC Indonesia Conference 2025 underscores a communication approach that places people at the center of innovation. \u201cBuilding trust in the digital era begins with putting humanity at the heart of every innovation. By embedding ESG principles in our business practices, Bank Mandiri continues to advance in creating digital impact that empowers communities, strengthens social foundations, and ensures a sustainable shared future,\u201d said <\/span><b>Monica Yoanita Octavia, Senior Vice President of the Environmental, Social &amp; Governance (ESG) Group at PT Bank Mandiri (Persero) Tbk<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Under the Sustainable Banking pillar, Bank Mandiri is strengthening green financing and accelerating the clean energy transition\u2014initiatives that require measurable, accountable ESG communications so the public can clearly see real-world impacts. As highlighted throughout the IABC Indonesia Conference 2025, sustainability demands a narrative that is transparent, data-driven, and centered on public benefit.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Meanwhile, the Sustainable Operation pillar is expressed through energy efficiency initiatives and the digitalization of internal processes. These measures not only reduce the operational carbon footprint but also enhance internal communication efficiency and governance. Technology-driven internal transformation aligns closely with the \u201cdigital impact\u201d theme explored by IABC speakers: when well-integrated, technology reinforces message consistency and corporate data integrity.<\/span><\/p>\n<div id=\"attachment_74768\" style=\"width: 2570px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-74768\" class=\"size-full wp-image-74768\" src=\"https:\/\/iabcindonesia.com\/wp-content\/uploads\/2025\/12\/WhatsApp-Image-2025-11-17-at-4.53.01-PM-scaled.jpeg\" alt=\"\" width=\"2560\" height=\"1706\" \/><p id=\"caption-attachment-74768\" class=\"wp-caption-text\"><i><span style=\"font-weight: 400;\">Bank Mandiri strengthened its sustainability commitment through the \u201cMandiri Looping for Life\u201d initiative on Saturday, 15 November 2025, marked by a collaborative mangrove-planting activity with Bintan Resort Cakrawala at Lagoi Bay, Bintan.<\/span><\/i><\/p><\/div>\n<p><span style=\"font-weight: 400;\">The Sustainability Beyond Banking pillar expands the bank\u2019s capacity to create broader social impact\u2014from financial literacy and Micro, Small, Medium Entreprises (MSMEs) empowerment to digital inclusion initiatives across regions. These programs reflect the humanity-centered lens emphasized at IABC: that empathetic, solutions-oriented communication strengthens social resilience and builds long-term trust.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Collectively, Bank Mandiri\u2019s approach to communicating performance, innovation, and ESG commitments underscores the central role of sustainability communications in strengthening public trust. Communication is no longer a mere conduit of information\u2014it has become a strategic lever for building credibility and maintaining relevance amid shifting digital behaviors and cultural expectations.<\/span><\/p>\n<div id=\"attachment_74769\" style=\"width: 2570px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-74769\" class=\"size-full wp-image-74769\" src=\"https:\/\/iabcindonesia.com\/wp-content\/uploads\/2025\/12\/IMG_3999-scaled.jpg\" alt=\"\" width=\"2560\" height=\"1707\" \/><p id=\"caption-attachment-74769\" class=\"wp-caption-text\"><i><span style=\"font-weight: 400;\">From left to right: Elvera N. Makki (President of IABC Indonesia, Founder &amp; CEO of VMCS Communications &amp; Social Impact), Prof. Stella Christie (Vice Minister of Higher Education, Science, and Technology of the Republic of Indonesia), Prof. Dr. Dante Saksono Harbuwono, Sp.PD-KEMD, Ph.D. (Vice Minister of Health of the Republic of Indonesia), Dr. Ir. Emil Elestianto Dardak, B.Bus, M.Sc., Ph.D. (Vice Governor of East Java), Shanti Ruwyastuti (Board of Directors, IABC Indonesia), Dwi Fatan Lilyana (Director of HR and General Affairs, PT Pelabuhan Indonesia Persero).<\/span><\/i><\/p><\/div>\n<p><b>President IABC Indonesia, Elvera N. Makki<\/b><span style=\"font-weight: 400;\"> emphasized the importance of ethical, human-centered communication. \u201cWe appreciate Bank Mandiri\u2019s support in strengthening Indonesia\u2019s strategic communication ecosystem. This commitment demonstrates how major institutions can play a critical role in advancing communication practices that are transparent, ethical, and sustainability-oriented.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Panel discussions at the IABC conference brought forward key insights from government leaders, corporations, academics, and civil society organizations on digital literacy, ESG communication, societal behavior shifts, and emerging standards for corporate transparency. These themes echo a broader shift in the banking industry: sustainability and digital transformation hold true value only when communicated honestly, clearly, and with the public\u2019s interest at heart.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bank Mandiri\u2019s support for the IABC Indonesia Conference and Awards 2025 reflects the alignment of their shared vision\u2014strengthening communication practices that are ethical, relevant, and truly impactful. Through this commitment, the bank underscores that financial performance alone does not define success. Public trust, communication integrity, and measurable social and digital impact are increasingly essential pillars shaping the future of Indonesia\u2019s banking sector.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>IABCINDONESIA.COM \u2014 As public expectations for transparency, ethical communication, and accelerated digitalization in financial services continue to rise, Bank Mandiri is reinforcing its commitment through a structured ESG approach and increasingly strategic corporate communications. This momentum is further affirmed by the bank\u2019s support for the IABC Indonesia Conference &amp; Awards 2025, a forum that frames [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":75102,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[61],"tags":[],"class_list":["post-74770","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Bank Mandiri Strengthens Digital Transformation and ESG Agenda: A Three-Pillar Strategy for Sustainable Growth - IABC Indonesia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/iabcindonesia.com\/en\/2025\/12\/10\/bank-mandiri-strengthens-digital-transformation-and-esg-agenda-a-three-pillar-strategy-for-sustainable-growth\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bank Mandiri Strengthens Digital Transformation and ESG Agenda: A Three-Pillar Strategy for Sustainable Growth - IABC Indonesia\" \/>\n<meta property=\"og:description\" content=\"IABCINDONESIA.COM \u2014 As public expectations for transparency, ethical communication, and accelerated digitalization in financial services continue to rise, Bank Mandiri is reinforcing its commitment through a structured ESG approach and increasingly strategic corporate communications. 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