Time
Wednesday, March 25, 2026
5:00 PM ET | 4:00 PM CT | 5:00 AM WIB (26 March)
Event Type
Online
Signal or noise? In the middle of a crisis, not every voice on social media deserves a response.
Join Dr. Matt Tidwell, Professor of the Practice at the University of Kansas, for an insightful session on how crisis communicators can effectively triage social media during high-stakes moments—protecting organizational credibility while avoiding responses that could make the situation worse.
Drawing on practitioner experience and global case examples, this session will explore practical frameworks and decision-making guardrails when emotions run high and digital communities are anything but neutral.
The session will be co-moderated by Dianne Chase, Founder and CEO of Chase Media and Communication, and a crisis and cybersecurity communication expert.
Together, they will discuss:
✨ How communicators decide what to respond to, what to monitor, and what to ignore during a crisis
✨ How AI-generated content, trolls, and disinformation are reshaping online sentiment
✨ When engaging online builds credibility—and when it fuels polarization
📲 Register here or scan the QR code on the poster
