IABCINDONESIA.COM, JAKARTA — Telkomsel reaffirmed its commitment to building a trusted and sustainable digital ecosystem through transparent and responsible strategic communications. This was highlighted during the panel session titled “Technology & Sustainability: Communicating Purpose for Digital Impact” at the IABC Indonesia Conference 2025, which carried the overarching theme “Strategic Communications at the Heart of Trust, Humanity, and Digital Impact.”
At the forum, Telkomsel participated as a key speaker, represented by Abdullah Fahmi, VP Corporate Communications & Social Responsibility of Telkomsel. The session served as a strategic platform for communication leaders to discuss how companies can effectively communicate sustainability goals while strengthening public trust amid rapid digital transformation.
Carrying the theme “Trusted Connection: Empowering Indonesia’s Digital Future,” Telkomsel reinforces its role as Indonesia’s largest digital service provider, continuously driving inclusive connectivity across the nation. In line with its vision, Telkomsel is committed to empowering people to connect and collaborate by unlocking opportunities through digital technology.
Currently, Telkomsel serves more than 157 million mobile customers and reaches 97% of Indonesia’s population with its 4G network, while continuing to expand 5G coverage across key cities. This strong digital infrastructure forms a critical foundation for accelerating the national digital economy and ensuring more equitable access for communities.
Furthermore, Fahmi highlighted the importance of integrating strong corporate governance, data protection, and innovation aligned with societal needs. Through its trusted digital ecosystem approach, Telkomsel ensures that every technological innovation not only drives business growth but also aligns with sustainability principles and broader social responsibility.
Abdullah Fahmi, VP of Corporate Communications & Social Responsibility at Telkomsel, highlighted the company’s network reach, which covers 97% of Indonesia’s population. Through its trusted digital ecosystem approach, Telkomsel ensures that every technological innovation not only drives business growth but also aligns with sustainability principles and broader social responsibility commitments.
This commitment is realized through a comprehensive ESG (Environmental, Social, and Governance) framework, which includes environmental initiatives such as the Telkomsel Jaga Bumi program, digital talent development through IndonesiaNEXT and NextDev, and customer data protection through Telkomsel Jaga Data. This approach underscores that sustainability is not an add-on, but a core element of the company’s business strategy.
Telkomsel’s participation in the IABC Indonesia Conference 2025 reflects its active role in advancing strategic communication practices that not only build reputation but also create meaningful social impact. Moving forward, Telkomsel will continue to strengthen purpose-driven communication to ensure that digital transformation advances in alignment with humanity, trust, and sustainability.